LeoVegas Casino review (Ontario)
LeoVegas is on the iGaming Ontario directory and run in the province by TigerGen Limited. Its Ontario terms are specific on withdrawal timing and fees.
Desk research: we have not played at this casino with a real-money account. This review is based on the regulator's register, the operator's published terms and our own checks.
How we scored it
LeoVegas Ontario is run by MGM-owned TigerGen Limited with clear licensing and strong protection tools, a 2023 AGCO game-certification penalty, and limited published payment detail.
- Licence and authorization 9.5 The footer states TigerGen Limited is a registered agent of iGaming Ontario, licensed and regulated by the AGCO under licence OPIG1337312, and the terms name TigerGen Limited (Malta, C102961). Listed on the iGO operator list (editor confirmed); AGCO registry not checked directly, and a 2023 AGCO penalty names LeoVegas Gaming PLC, an earlier entity. Sources: igamingontario.ca, leovegas.com, agco.ca
- Ownership transparency 9.5 The About page and footer name the operator TigerGen Limited with its Sliema, Malta address and describe LeoVegas as a wholly owned subsidiary of MGM Resorts International; the terms also refer to LeoVegas Mobile Gaming Group. Sources: leovegas.com
- Withdrawal terms 7.0 The terms say LeoVegas will strive to process withdrawals within 24 hours once verification is complete and within five working days, require ID and possibly source of funds checks, and state no inactivity fee. No per-method times or withdrawal limits are published, and a 5% charge may apply to withdrawing deposits never used for play (cl. 16.8). Sources: leovegas.com
- Local payment methods 6.0 The footer shows Interac, Visa, Mastercard, Apple Pay, Google Pay, bank transfer and eCashout logos, but no payments page states which methods work for withdrawals or confirms CAD, so Interac withdrawals are unverified. Sources: leovegas.com
- Customer support 8.0 The safer gambling page refers to 24/7 customer support, and the terms give email (support-on@leovegas.com) and phone (+46 8 124 11 401). The support page did not state live chat availability or hours, and French support was not confirmed. Sources: leovegas.com
- Player protection tools 9.0 Deposit and loss limits (24h, 7 days, month), session limits, time alerts, pause account, self-exclusion from six months to permanent, BetGuard, player history and a self-assessment tool, with ConnexOntario linked. Wager limits and PlaySmart were not found. Sources: leovegas.com
- Site and app experience 6.0 An Ontario iOS app (LeoVegas Real Money Casino, seller Gears of Leo AB) cites TigerGen and licence OPIG1337312; the site's mobile apps page gives no Android store link, so a dedicated Android app was not verified. Game rules are published in the help centre and terms are in the footer. Sources: apps.apple.com, leovegas.com, help.leovegas.com
- Complaints record 8.0 On April 20, 2023 the AGCO Registrar issued a $25,000 monetary penalty to LeoVegas Gaming PLC for offering an uncertified game (Standards 4.08 and 4.09). No later AGCO action naming TigerGen Limited or LeoVegas was found; Trustpilot was not reviewed. Sources: agco.ca
The overall score is set by our editors. The scores above are the evidence behind it, each out of 10.
Strengths
- Listed on the iGO directory; terms name TigerGen Limited as operator
- Terms aim to process withdrawals within 24 hours, five working days at most
- Wide casino and live casino lobby plus a sportsbook
Weaknesses
- Terms allow a 5% fee on withdrawals of deposits not used for play
- Full payment list is only in the cashier, so confirm your method there
Overview
LeoVegas started as a mobile-first casino in Sweden and is now part of the MGM group. In Ontario it runs a combined casino, live casino and sportsbook at leovegas.com/en-ca/on/.
This review is desk research based on the iGaming Ontario directory and LeoVegas’ own Ontario pages, including its terms and conditions. It is not a hands-on test.
Licence and ownership
LeoVegas is listed on the iGaming Ontario regulated market directory. The directory’s operator list includes “TigerGen Limited”, although it does not show which operator runs which site.
The Ontario terms and conditions name the operator as TigerGen Limited, a company incorporated in Malta (C102961) with a registered address in Sliema. The site footer describes TigerGen as a registered agent of iGaming Ontario, regulated by the AGCO, and quotes a licence number. We have not matched that number against the AGCO’s own records, so we do not repeat it here.
Ontario’s market works differently from most. The AGCO registers and regulates private operators, while iGaming Ontario, a provincial agency, contracts with them and conducts and manages the games. Each operator offers its sites as an agent of iGaming Ontario, which is why players often see both bodies named in footers and terms.
To check a site yourself, search for the brand on the iGaming Ontario directory and make sure the web address you are using matches the one listed there. A site that is not on the directory is not part of Ontario’s regulated market, whatever its footer says.
Games
The Ontario site groups its casino into these areas:
- Casino: top games, new games, slots, jackpots, Megaways, table games, exclusives and originals, and the LeoJackpot network
- Live casino: roulette, blackjack, baccarat, poker and other card games, game shows and a “Live from Las Vegas” section
The game rules are published in the LeoVegas help centre. The sportsbook covers major sports including hockey, basketball, baseball, football and soccer.
Payments and withdrawals
The site footer shows Visa, Mastercard, Interac, Apple Pay, Google Pay, bank transfer and ECashout. Body text on the home page also mentions MuchBetter, paysafecard and Neosurf. The terms say the full, current list is on the account and deposit pages, so check the cashier for what is available to you.
The terms are specific on withdrawals:
- LeoVegas says it will try to process a withdrawal within 24 hours, and otherwise within five working days.
- Fast processing depends on your identity documents being in place. Larger or unusual withdrawals may need extra checks.
- Withdrawals are requested through the website, not by phone or email.
- Funds normally go back using the same method you deposited with.
- A 5% fee may apply to withdrawals of at least $10 if that money was deposited but never used to play.
- Your bank or payment provider may charge its own fees.
Player protection and support
The Ontario site is for adults 19 or older in the province. LeoVegas runs a safer gambling program called LeoSafePlay, linked from the footer, and the footer also links to ConnexOntario (1-866-531-2600). Support is available through the help centre. Ontario rules require deposit limits, time-outs and self-exclusion to be available.
Our view
LeoVegas suits Ontario players who want a large slots and live casino lobby, plus a sportsbook, from an operator whose terms give a clear withdrawal target.
Before signing up, confirm the site on the iGaming Ontario directory and upload your ID early so the 24-hour target has a chance of being met. Avoid depositing money you do not intend to play with, since the terms allow a 5% fee on withdrawing unplayed deposits. Check that your preferred method appears in the cashier for both deposits and withdrawals.
Sources
Sources and verification
Licence details come from the AGCO and iGaming Ontario public register, checked on Oct 18, 2026. Terms and payment methods come from the operator's published documents. We re-check this casino at least every 30 days.
https://igamingontario.ca/en/player/regulated-igaming-market
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Play within your limits
Set a budget before you play and stop when it is spent. Use the deposit limits and time-outs your casino offers.