PlayOJO Casino review (Ontario)

• Licence and authorization 9.5
  Evidence

  The footer and terms say the site is operated by SkillOnNet Ltd, regulated by the AGCO under an Internet Gaming licence, with an agreement with iGaming Ontario. Our editor confirmed the iGO listing. We did not check the AGCO registry directly; you can search for SkillOnNet on agco.ca if you want to confirm the registration yourself.

  Sources: igamingontario.ca, playojo.ca
• Ownership transparency 7.5
  Evidence

  PlayOJO names SkillOnNet Ltd with its full Ta' Xbiex, Malta address, which gives you a company to hold accountable. No parent group is named on the Ontario site or in the terms, so we cannot tell you who ultimately owns the operator, and the score reflects that gap.

  Sources: playojo.ca
• Withdrawal terms 7.0
  Evidence

  The help page says PlayOJO aims to process withdrawals within 11 hours, longer if the payments team reviews them, and may ask for documents after your first request. The banking page shows a $0 card withdrawal minimum and a maximum of "See Cashier". Fees and per-method payout times are not published, and we could not review the full terms, so check the cashier for limits.

  Sources: playojo.ca
• Local payment methods 6.0
  Evidence

  The help page lists cards, MuchBetter and Interac and says withdrawals go back to the deposit method. The banking page lists only Visa and Mastercard with limits, and does not confirm Interac withdrawals or CAD. That mismatch keeps the score moderate. Confirm in the cashier that Interac is offered for withdrawals before you deposit with it.

  Sources: playojo.ca
• Customer support 9.0
  Evidence

  The help page says live chat (after you log in) and email are available 24/7. No support phone number is listed. We could not find whether help is offered in French; if you need it, ask through live chat before you deposit. Round-the-clock chat and email account for the high score.

  Sources: playojo.ca
• Player protection tools 9.0
  Evidence

  PlayOJO offers deposit and loss limits, login time limits, in-game session timers, Take a Break (24 hours to 90 days), self-exclusion, BetGuard, play and transaction history and the Safe Mate spend summary, with ConnexOntario linked. We found no wager limits, dedicated reality check or PlaySmart link, but the range of tools still earns a high score.

  Sources: playojo.ca
• Site and app experience 6.5
  Evidence

  PlayOJO Ontario: Online Casino (seller Skill On Net Ltd) is on the Canadian App Store, and the site links a Google Play app (com.playojo.www). We did not confirm the Google Play listing itself, so Android availability rests on that link. Terms, help and banking pages are in the footer. We also did not confirm RTP display, so check a game's info screen for its payout rate.

  Sources: apps.apple.com, playojo.ca
• Complaints record 9.0
  Evidence

  A search of agco.ca news and the wider web turned up no AGCO monetary penalty naming PlayOJO or SkillOnNet. A clean regulator record supports a high score. Trustpilot reviews were not part of our research; check them yourself if player feedback matters to you.

  Sources: agco.ca

The overall score is calculated from these criteria using the weights published in our methodology.